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SSUser
Posts: 15
Since: 06/10/2008

I am trying to load a QB csv file. I keep getting the same error on all of my dependent records:

1 - PreProcessing Error:CoverageLevel is missing: QB Assignment for QB: yyy, xxx
2 - PreProcessing Error:AssignmentStartDate is missing: QB Assignment for QB: yyy, xxx

I do not see a coverage level field on the Record type 2 (family member record) so not sure why I am getting this error?

jwolgamott
Posts: 257
Since: 09/26/2005

Hi --

I removed the QB's name from this posting for privacy reasons.

Should I assume that the QB that you posted is a Dependent QB and not the primary QB?

SSUser
Posts: 15
Since: 06/10/2008

yes

jwolgamott
Posts: 257
Since: 09/26/2005

Does your upload work without the dependent record? I would remove record type 2 (dependent) and see if it will integrate.

SSUser
Posts: 15
Since: 06/10/2008

yes the file loads when I remove the dependent records. Again the error I get on the dependent records is coverage level and assignment start date missing. I do not see these fields on the CSV file layout on your website. Has the layout changed???

jwolgamott
Posts: 257
Since: 09/26/2005

No, the layout has not changed.

It sounds possible that you are not including a "PQB Benefit Plan Assignment Record - Record Type 3" record

If that's not the problem, then your issue is too specific to resolve via the DevCenter, and you should contact Travis Support at 281-496-3737.

SSUser
Posts: 15
Since: 06/10/2008

so you need a coverage type 3 record even for the dependents?

jwolgamott
Posts: 257
Since: 09/26/2005

I'm curious -- are you using an SSN or a QBID for your main identifier in your type 2 and type 3 records?

SSUser
Posts: 15
Since: 06/10/2008

SSN

jwolgamott
Posts: 257
Since: 09/26/2005

OK, then yeah, without seeing the file and the dataset it's hard for us to diagnose over the DevCenter. It seems localized to something with your setup or files -- I recommend calling Support to diagnose the problem.