WebCOBRA.com Community Message Boards

toby
Posts: 4
Since: 06/05/2008

Any ideas on how to resolve this error, '**ERROR** in QB Benefit Assignment: Object reference not set to an instance of an object. --> BP UDK: BP1 QBName: LastName,FirstName Group Name: FirstNameLastName Company: Company Naame TEST'? I have set the User Defined Key to BP1 in the Key Management area. At least I think I have set to the correct QB relating to the code type specified in the xml file.

jwolgamott
Posts: 257
Since: 09/26/2005

You're trying to assign a benefit plan to an existing QB, right? And you're using the XML format?

Which benefit assignment element are you using? Can you post just that element in here (without any personal info, and without any brackets)?

toby
Posts: 4
Since: 06/05/2008

yes, and yes.

I believe this is what you are asking for:
BenefitPlans
QBBenefitAssignment Activity="1" BenefitPlanUserDefinedKey="BP1" CoverageLevel="2" OriginalCoverageDate="xx-xx-xxxx" AssignmentStartDate="xx-xx-xxxx" AssignmentEndDate="xx-xx-xxxx"
BenefitPlans

jwolgamott
Posts: 257
Since: 09/26/2005

Toby --

The XML doc specifies that "The QBBenefitAssignment Node will only be used to ADD QBs."

What this means is that you cannot use this XML Element to add a new plan to an existing QB.

It might be possible to use the BenefitPlan node under QB, but I don't recommend trying.

The System Integrator did not anticipate this functionality. I suggest submitting an enhancement request to Support to add the ability to use the QBBenefitAssignment node for existing QBs.

toby
Posts: 4
Since: 06/05/2008

Ok, so now I have an empty test client setup with no QB's added, and I still get the same exact error message when trying to import my test.xml file.

**ERROR** in QB Benefit Assignment: Object reference not set to an instance of an object. --> BP UDK: FLEX QBName: User 2,Test Group Name: TestUser 2 Company: TEST

I have a Benefit Plan defined as FLEX in the Key Management site.

Have any other ideas?

jwolgamott
Posts: 257
Since: 09/26/2005

In your test.xml document, are you adding QBs as well as adding QB Benefit Assignments?

Another idea I have is to create a CSV (which is easier to create), upload it to the site, and then look at the converted XML. You could then compare your XML with the system XML and discover what you have wrong.

toby
Posts: 4
Since: 06/05/2008

We are adding a QB and adding the QB benefits that the QB is assigned to. It's based off the format in the System Integrator automated edits to System Integrator document posted in the IT Resources section of webcobra.com

jwolgamott
Posts: 257
Since: 09/26/2005

I would try adding the QB as a CSV file, and comparing the XML created. That will tell you the differences.

Also, if the CSV upload fails with the same problem, then we know it's a system problem, and you should contact support to get it diagnosed and addressed.